Child Care for Providers

• National Child Care Aware of America
• National Association for the Education of Young Children
• Step Up to Quality
• Administration for Children & Families
• Child Care in Ohio Resource Guide
• Disaster Plan Templates
• Department of Children and Youth for Providers
  • Review payment information and status
  • Review Ohio DCY POS device transactions
  • Check the status of a child’s authorization
• Tutorials
• Policies
• Forms Central
• How to Advertise Your Openings

Ohio’s child care providers use this site to view transactions and attendance reports for all authorized children in their care. Below you can also find information on the most commonly asked questions:

• DCY Provider Web (PWeb)
• Payment Schedule

This web-based portal gives Ohio’s Child Care Centers access to the Ohio Child Licensing and Quality System (OCLQS). The purpose of this site is to allow online access for eligible child care providers to complete, submit, view and update the provider agreement, rate and banking information forms. These forms must be submitted using the website in order to receive reimbursement for child care services provided to eligible families. For more information, or to log-in, click here.

• CHILD CARE PROVIDER TECHNICAL ASSISTANCE LETTERS

• To sign up for OPIN number to track and record trainings
• Guidelines and Partnership Websites
• Child Care Staff Orientation
• Licensing Training
• Drivers Training

Call 1-877-302-2347 option 1 to:

• Ask questions about your payment
• Inquire about the Ohio Child Licensing and Quality System (OCLQS) and your profile/access
• Child Care in Ohio Resource Guide

Call 1-888-516-4776 to:

• Troubleshoot issue with your Ohio DCY POS device or caretakes (parent) transactions
• Speak to a customer service representative

• Fax documents to (419) 228-0420 (keep fax receipt). Please clearly indicate your name and provider ID on all documents. Note: All documents required to maintain licensure must be uploaded to your program in OCLQS.
• Email case inquires, applications and delinquent fee documents to childcare-allen@jfs.ohio.gov

If you disagree with any action on your case or if you believe ACJFS has not taken an action it should have, you may request a hearing by phoning the ODJFS Consumer Access Line at 1-866-635-3748 or by emailing your request to BSH@jfs.ohio.gov or contact Allen County directly at (419) 228-2621 or Allen_CDJFS_Hearings@jfs.ohio.gov.

To find out more about state hearings, please review the state hearing section of the ODJFS Program Enrollment and Benefit Information document.